Faq
QUESTIONS ABOUT THE AERLÖ ONE SYSTEM?
What is AERLÖ ONE?
AERLÖ is a two-part magnetic nasal system designed to open your nose wider than traditional strips ever could—without glue, without slippage, and without compromise.
How does it work?
Magnetic Tabs attach to the sides of your nose (not the bridge) and connect to a flexible Band. The result? All-day airflow, with zero irritation.
Can I wear AERLÖ while sleeping?
Yes. In fact, it’s perfect for it. AERLÖ stays on through the night and helps reduce snoring and mouth breathing so you wake up actually rested.
Does it work for workouts?
Hell yes. AERLÖ holds up through sweat, movement, and max output. It’s been tested by runners, lifters, and fighters.
Will it irritate my skin?
Nope. The adhesive is minimal and placed on the sides of your nose—away from sensitive bridge skin.
Is it reusable?
The Band is reusable. The Tabs are single-use for hygiene and performance. We include a 30-day supply to get you started. Afterwards, you can subscribe to automatically have a 30-day refill sent to you each month.
Is AERLÖ safe?
Yes. It’s drug-free, latex-free, and tested for skin safety. Always consult your doctor if you have nasal conditions or skin concerns.
QUESTIONS ABOUT YOUR ORDER?
How long does shipping take?
Items typically ship within one business day. Orders made before 12pm PST will be shipped same day. You’ll receive an email with tracking info as soon as your order is in the mail. Inside of the USA, we offer free shipping via USPS and provide the option to choose between [FREE SHIPPING], first class mail (3-7 business days arrival), [EXPEDITED] Priority Mail (2-4 business days arrival), or [EXPEDITED] Priority Mail Express (1-2 business day arrival). If items are back ordered or on preorder, an estimated ship date will appear on the product page.
What payment options do we take?
We accept:
Visa, Mastercard, American Express, Discover, Shop Pay, Amazon Pay, Google Pay, PayPal, Meta Pay.
What if my order is late?
Possible reasons for late delivery may be:
-Incorrect address
-Missing apartment number, building, floor, or unit number
-Other carrier-realted issues
If you do not receive your order in the anticipated timeframe, we recommend that you check your delivery status using the tracking number provided in your confirmation email.
If its been longer than 48 hours since expected delivery please contact us so one of our team members can assist you.
Refill Tracking/Shipping
Our Subscription Refills are shipped via USPS. The same goes for all of our other orders, excluding international orders.
We have found because our subscription refills are lower in weight and are flat parcels they can be sent through USPS' regular mail. Subscribers save money on shipping due to these two factors paying $1.50 for their refills shipping every month, rather than $4.44 for Ground Advantage.
The other difference with subscription refills is because it's sent by regular mail we do not have the option to add tracking info for our subscriber's monthly refills. If you'd like to pay the difference for Ground Advantage to receive tracking information for your refill, reach out to your team so one of our team members can update your order for you.
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